Important update from American Express Account ending: ${Var1} Update on your fraud claim Dear Cardmember, We are following up on our recent conversation about a dispute of ownership on the above account issued in your name. After completing an internal review, we are unable to accept your fraud claim. For any further assistance, please call our Fraud Protection Services department at 0124 – 6702830. Our servicing hours are 8:30 am to 9:00 pm, Monday through Sunday. It is important you know that if you are not satisfied with redressal of the grievance provided by the Bank, you may approach the Office of Banking Ombudsman for Grievance Redressal at cms.rbi.org.in. Thank you for reaching out to us. Privacy statement Contact us You are receiving this email because you are an American Express® customer. This email was sent to Card ending ${Var1}. We are unable to accept incoming emails to this address. For details on our email practices, view our Privacy Statement. American Express Banking Corp. Cyber City, Tower 'C', DLF Building No. 8, Sector 25, DLF City Phase ll, Gurgaon - 122002, Haryana. ® Registered trademark of American Express Company. © 2026 American Express. All rights reserved. SFEFSR002